REVV'D Policies
This policy explains how refunds are handled across REVV’D concierge services. Our structure is designed around time, labor, and service progression rather than physical goods.
REVV’D operates as a luxury concierge and consulting service focused on powersports acquisition support, coordination, and negotiation assistance.
Because services involve active time, communication, and dealer coordination, refunds are not handled like traditional product purchases.
Initial consultations are provided to understand your goals, preferences, and determine the appropriate service level.
Consultation itself is not a billable service unless otherwise stated at the time of booking.
Full Throttle
Eligible for up to an 60% refund only if no dealership communication, negotiation, or coordination has begun.
REVV’D Elite
Eligible for up to a 50% refund only if no active concierge work, negotiation, or dealership outreach has begun.
Once dealership communication or active service work begins, the service is considered in progress and becomes non-refundable due to labor and time allocation.
Any service involving research, dealership outreach, negotiation, or analysis is considered initiated once work begins.
This includes Deal Sheet breakdowns, market analysis, and active concierge coordination.
REVV’D does not guarantee specific pricing outcomes, financing approval, dealership acceptance, or inventory availability.
Final decisions, pricing, and agreements are made between the client and third-party dealerships.
By purchasing a service, clients acknowledge and agree that concierge work begins immediately upon intake, unless otherwise specified.
Clients are encouraged to review all service details before purchase to ensure alignment with expectations.